One flight cancelled every three days due to staff shortages – as it happened

Anthony Albanese has marked 25 years since the September 11 terrorist attacks in the US.
Ten Australians were among 2,977 people killed in the terrorist attacks in New York, Washington DC and in Pennsylvania – “lives tragically cut short far from home”.
We acknowledge the grief carried by their loved ones. We also honour the courage and selflessness shown in the face of unimaginable horror.
First responders ran towards danger to help others. Ordinary people reached for one another. In the worst of circumstances, we saw extraordinary acts of courage, compassion and humanity.
The prime minister said the anniversary was also an opportunity to reflect on “resilience in the face of profound loss”.
Australia remembers those whose lives were taken, those who survived, those we’ve lost since, and all those who continue to carry the weight of that day.
Key events
Good morning
Welcome to Guardian Australia’s live news coverage for Friday.
Let’s begin.
Opal Healthcare refunds residents after review into misuse of aged care standards
Opal Healthcare has refunded roughly $190,000 to almost 350 residents under a sweeping review into misuse of new aged care standards, AAP reports.
The standards came into effect in November and were designed to give residents more say over what premium products they opted to pay for.
Guidelines said services that were previously offered for free could not be charged, though they were not made law.
Reports emerged months later of aged care providers wrongfully charging residents for basic amenities, including television and wifi services.
In some cases, services were removed if they were not paid for.
An investigation was launched by the Aged Care Quality and Safety Commission after the aged care minister, Sam Rae, informed the regulator of claims against Opal Healthcare.
He said at the time the removal of services such as air conditioning and televisions was unacceptable.
Anthony Albanese has marked 25 years since the September 11 terrorist attacks in the US.
Ten Australians were among 2,977 people killed in the terrorist attacks in New York, Washington DC and in Pennsylvania – “lives tragically cut short far from home”.
We acknowledge the grief carried by their loved ones. We also honour the courage and selflessness shown in the face of unimaginable horror.
First responders ran towards danger to help others. Ordinary people reached for one another. In the worst of circumstances, we saw extraordinary acts of courage, compassion and humanity.
The prime minister said the anniversary was also an opportunity to reflect on “resilience in the face of profound loss”.
Australia remembers those whose lives were taken, those who survived, those we’ve lost since, and all those who continue to carry the weight of that day.
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