YouTrip services restored for Singapore and Thailand users, hours after major outage

SINGAPORE – Multi-currency e-wallet YouTrip reported a major service outage, with most of its services here down on Oct 19.

As at noon, 19 of 23 services - such as top-ups, in-app exchange, ATM withdrawals and digital wallet - were unavailable, according to its page which provides real-time status updates.

Only login, view card details, sign up, and eSim services were listed as operational.

Replying to a comment on its Facebook post, YouTrip said its app is currently experiencing some technical difficulties.

“You may find service degradation in using the card for payments and other services, including ATM withdrawals.

“We seek your patience and understanding as our teams are currently undergoing technical maintenance to rectify the situation,” it said.