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Thursday, October 29, 2026

陳國基籲旅客避免集中深宵時段過關 將輪候時間減至最低

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新皇崗口岸及新田公路一帶上周末凌晨出現擠塞。政務司司長陳國基表示,現時新皇崗口岸的處理能力整體未超出上限,但個別時段超過負荷,今次擠塞情況是由於同一時段有大量旅客和私家車過關,並非口岸設計的問題,呼籲旅客避免集中深宵時段過關,將輪候時間減至最低。

被問到有報道引述前線人員反映人手不足,無人手接聽求助電話,陳國基說,理解前線人員很辛苦,但當人流車流達到高峰時段,大樓現場非常繁忙,所有人員一定會先到前線處理旅客通關需求,之後才處理其他後勤工作。

陳國基又指,以往舉行的演習目的要確保口岸設備正常運作,測試系統負荷能力,但不能避免或防止因太多人集中同一時段過關而導致的擠塞。

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