Customs deploy AI to combat fake news, scams

The Nigeria Customs Service is deploying Artificial Intelligence and digital intelligence tools to combat fake news and online scams that threaten its reputation.

Comptroller-General of Customs, Bashir Adeniyi, disclosed the move in a statement issued on Sunday in Abuja by the service’s spokesperson, Deputy Comptroller Abdullahi Maiwada.

Adeniyi spoke at the 2026 Nigerian Council of the Institute of Public Relations Roundtable, themed “Algorithm Influence and Public Relations.”

The initiative is designed to monitor online information, establish facts, and counter misleading narratives.

It also supports collaboration with relevant agencies to identify and apprehend those responsible for spreading false or fraudulent content.

Adeniyi stressed the importance of effective communication so the public understands the reasons behind Customs officers’ actions and operations.

He noted that AI has become increasingly important in both operational duties and strategic communication.

“The role of AI cannot be overemphasised, especially within our operations. Over the years, AI has been deployed in our core operational duties as well as strategic communication,” he said.

AI-assisted risk management already enables the service to assess imported goods and classify them according to risk levels, helping determine appropriate interventions.

The technology can also analyse public sentiment and provide insights into how Nigerians perceive Customs activities.

The NCS is leveraging digital platforms to verify information and work with other agencies against those spreading misleading claims.

The roundtable examined the growing impact of digital technologies and artificial intelligence on public communication.